For any inquiries, please feel free to email us at contact@602essentials.com.

Business Hours:
Monday–Friday, 9:00 AM–6:00 PM (China Standard Time, UTC+8)

We usually respond within 1–2 business days. Kindly note that our response time may be longer on weekends, public holidays, or during periods of high inquiry volume.

Physical Address:
Room 1412, Fortune International Building
No. 98-2 Nanneihuan Street
Taiyuan, Shanxi 030083
China

FOR RETURNS, PLEASE CONTACT OUR CUSTOMER SERVICE BEFORE SENDING YOUR ITEMS BACK. RETURNS SENT WITHOUT PRIOR APPROVAL MAY NOT BE ACCEPTED.